FAQs

Frequently Asked Questions

Where do you ship?

We ship to all of the United States and Puerto Rico.

Do you accept custom orders?

Yes! We accept custom orders. Just send us a message through the Contact section.

Do you offer local pickup?

Yes, we offer local pickup in Fort Collins, CO.

How are orders shipped?

All orders are sent through USPS Priority Shipping.

What happens if an order is broken during shipment?

All orders are packed with care to ensure they arrive safely. However, in the rare case that your order arrives damaged, please contact us immediately with photos of the damage. All orders include $100 insurance from USPS, so we'll work with you to resolve the issue.